AugyTek’s Computer repair services
What’s the first thing you do when your computer messes up? YouTube? Google? Manufacturer’s tech support line? These avenues usually don’t fix your computer. It could even make your original problem(s) worse! Computer Repair is growing more complex as time goes on! Bring it to us to get the professional support you need!
A list of everything we do NOT work on is located at the bottom of this page!
Computer Repair Services at AugyTek:
General Check in – Desktop PC’s/Laptops/Other
Standard Check-in Services: $100
The basic check-in. Waiting times can increase depending on how many repair jobs are in queue ahead of yours. It can also increase depending on the complexity of your device’s issues. This level of service features the following:
- Diagnostics and “A Look Under the Hood” if needed. (Partial disassembly, typically applies to laptops)
- Research and Exact Part Estimates for a permanent solution
- Basic tune-up/maintenance to your machine’s operating system where and if needed.
- Data Backup to provided external (optional, circumstantial)
- This service is typically used to find out what is going on with your system and what it might need for a fix. (Yes, we’re awesome, but we can’t predict the future either. We don’t know what’s wrong with your system, or how long it will take to fix, until we look at it in 99% of cases.)
Rush Check-in Services: $200
In a hurry? Do you know you will need advanced repairs already? This service includes all the Standard check-in features plus free 2 or 3 day shipping on any parts! (When applicable/available, USA origin only)
This check-in IS REQUIRED for any of the following services: (Covers all labor/time costs involved)
- Virus Removals
- In house Basic Data Recovery (Failing drive, basic file/partition extraction)
- Windows Wipe and Reload
- Desktop PC upgrades with client provided parts
Critical Check-in Services: $300
Can’t wait? Get your system to the bench ASAP and skip the wait! This service is available before 2pm each day, otherwise it applies to the next business day. (Appointment required!) This service includes all the Standard and Rush level benefits, as well as the following:
- Up to 2 Hours of labor included.
- Skip ahead of all previously checked in jobs!
- Free Overnight shipping on small parts needed for repair. (When applicable/available, USA origin only)
This check-in IS REQUIRED in scenarios with major disassembly required, but the client needs to continue using the device ASAP. Examples include, but not limited to:
- Water Damage Restoration
- Screen and or Bezel Replacements for Laptops
- Laptop Keyboard Repair
- Laptop Internal Battery Replacement
- Hinge or Chassis repair for Laptops (This one is due to overall cost of this process, it actually saves you money!)
Parts and Repair Procedure Info at Augytek
AugyTek only uses parts of the highest quality in repairs, from verified and known distributions. In present day terms, this means slightly higher prices for those parts, but the peace of mind and guarantee behind these parts is worth well more than a small increase to part costs. You also are supporting a local business and local professionals as well!
With all check-in services, you get the following process:
- Exact cost that includes part and install labor. (not including WA state tax added at checkout, unless requested)
- Estimated time of arrival so you can plan accordingly, including any potential delays that might occur.
- No up front payment required for parts that cost under $100.
- Repair is finished according to your service level check in.
- Payment for Part and applicable labor upon check out.
You can find out more at our Terms of Service Page.
If you didn’t find what you are looking for here, please look below for more information! We look forward to helping you soon!
More Services Besides In Shop Computer Repair!
System Recycling
Recycling fees are as follows:
- Monitors: (Old CRTs, “Box/Square” Monitors) $75 each
- Newer flat screen monitors up to 36″: $20 each
- Newer TV’s/Monitors over 36″ $75 each
- PC Towers:
- With Parts: $40 per unit
- Case Only: $25 per unit
- Laptops/non-tablet type devices with internal *LI batteries: $25 per unit
- Cell Phone or Tablet type devices with internal *LI batteries: $10 per unit.
- Large devices or “Rack mount/server” equipment: $50 per unit.
*LI = Lithium Ion Rechargeable
Cell Phone Data Recovery – $200 (in shop)
AugyTek is able to offer Data Recovery Services for most Android cell phones with broken screens! Because iPhones have software locks in place to prevent data extraction, it’s often easier and cheaper replace the screen instead.
The Android device we are trying to extract the data off of must function semi-normally and power on normally in order for a data extraction to have any chance at succeeding. We also will need the lock pattern, password, or code used to unlock the device, if applicable.
Best of all, if we can’t get your device to “cough up” it’s data without performing a proper repair, there’s no charge! We will however recommend that you do a proper repair, and we can set you up with that repair!
If your device does not power on at all:
We can still check your phone in under the typical PC type check-in of Standard service to have a look at what is going wrong with your phone. We may be able to coax it back to life if it is an issue more on the benign side of failure.
Unfortunately, AugyTek is not equipped to do microscopic/Nano board repair on cell phones.
It requires specialized equipment that we do not have. (Yet!) Please check out ipadrehab.com if you absolutely need to have your data off your failed Apple/Android mobile device.
We can also send it in for you to our recovery partners, but they are world class recovery clean labs. Although this service costs more the recovery results are greatly improved also!
Advanced Data Recovery – Cost varies by scenario
A failing storage drive can be a real nightmare. We have access to some of the best data recovery specialists in the world! We can send them almost any type of storage device for recovery! This includes phones and flash storage type drives!!
If you decline the recovery procedure:
There are shipping charges and 1 hour of labor ($100) charged for the time invested in assessing and sending in your drive, with additional fees if you would like your sent in storage device returned to you.
On Site Labor: $150/hour
Do you have a business system that can’t leave the office? Is your network printer acting up? Not a problem! AugyTek can provide on site computer repair services! We can get you back up and running ASAP!
We have a minimum 1 hour charge. “The clock” starts when we leave our shop. Due to rising gas prices, a Mileage fee of $1 per mile is charged for on-site service beyond 5 miles. (Charged both TO and FROM the service call.)
COVID Update: We will be unable to service any facility that still has a mandatory mask/prevention mandate in effect due to insurance liability coverage reasons.
Data Decryption or Live Data Recovery (Undeleting files): $250.00 per hour / 1st hour paid at check in
Did you forget your password? Did you delete a bunch of files you didn’t mean to? We can help!
These services are contingent on a number of complicated factors. Please call us IMMEDIATELY! DO NOT WAIT. In these cases, the longer you wait the lower the chances of a successful recovery. The time it takes for a successful recovery in these scenarios differs with each individual case.
In the event this service is successful:
Data is stored on a separate storage device, like a flash drive, or external hard drive.
Rental Computers:
This service is still “cooking”! We do have a green light from our insurance, we just need to create the program for it now!
A la Carte upgrade parts:
We have been getting a lot of requests for individual parts. We are happy to sell these parts to people, please understand that if you call us and simply ask for that type of part, that doesn’t tell us exactly what you need.
RAM: We need the generation, (DDR3, DDR4, DDR5, etc.) Device type, (PC/Laptop) and Speed of RAM is also helpful, typically for older RAM. All RAM has a lifetime warranty on it, unless you are buying used. If we are not installing your RAM upgrade we do not accept returns on RAM due to incompatibility with your system. Essentially, if you are purchasing RAM here to install yourself at home, whether new or used, all sales are final!
PSU: We need the wattage, and the amount of CPU connections your board requires. If you don’t know the answer to either of these questions, best to bring your system to us and let us do it!
CPU: We need generation and brand for this complex upgrade. However, we recommend you bring your system in and let us do it!
Motherboards: We need socket type and size. Again, if you don’t know either of these, you ought to let us handle this upgrade for you, as essentially you are starting to build a new system with this upgrade!
Used parts: There is ZERO warranty on used parts purchased from our store. We test them as working here and put them up for sale. If a customer purchases it for self install, ALL SALES ARE FINAL!
A la Carte Warranty on Used parts:
If AugyTek is installing these parts for you, we offer a 90 day warranty. In the event a part fails, or becomes defective within that time, assuming the cause was not due to customer misuse, we will either replace it with a similar part, if available, or refund your purchase as store credit.
A la Carte Warranty on New parts: Whatever the manufacturer’s warranty is. If you are installing them yourself, you are responsible for all RMA’s, returns, exchanges, etc. with said part.
In the event that you have purchased an incompatible part, we are unable to process a return for you, due to consumer electronics law.
We do recommend reselling it online as an open box item as the market is VERY hot for that right now!!
If you have AugyTek do the installation, then we will assist you with your RMA process for free! You will only pay shipping costs where and if applicable!
AugyTek does have a limit!
Examples of repair services we DO NOT perform include:
MACBOOKS- although we do have a couple of hardware/screen replacement exceptions depending on make/model/year
ANYTHING Audio and/or Speaker Repair
TV repair
Repairs on Cell Phones OTHER than Screen/battery replacement
Boat/RV Technology Devices
Motor Vehicle Technology/Adapters
Server repairs/administration
Client/User built Software/App programs
Please Contact Us to set up an appointment for one of our offered services, or come in and see us!