Welcome to AugyTek!
Our store is located at 370A South Grand Avenue in Pullman, Washington
Get directions to AugyTek
2024 Update
UPDATE – 11.8.24:
AugyTek – Website and home page: / Future Plans!
Appointments / Final Thoughts & Links:
General Updates:
We have just completed a major deal with a bigger company to take on substantial workload for them in an area that we have lots of experience dealing with!
Effective 11.12.2024, there will be some major changes that will be made.
Due to the nature of things we will be working on, we are generally no longer open to the public, and will be strictly by appointment only when we have availability. Since this happened so fast, we do not have an online appointment booking utility set up as of yet, but the foundation of one has already been started. Until the end of the year, appointments will likely be done manually over the phone.
We have enjoyed working with the public over the last decade, however, in large part due to Covid and recent technology being replaced rather than repaired by consumers, we decided it best to shift our primary focus elsewhere.
Typically our available appointment hours/drop off/pickup hours will be in the morning/early afternoon (10am-2pm) when we have them, and will vary depending on what else we have going on.
Future Plans!!
As this is a new chapter for our company in shifting focus, we are likely going to grow further. It is too early to tell what that growth and rate looks like, but we aren’t going anywhere. Most of our updates will likely be posted on X.com and our website here, as well as updates to our Google page once the “dust” settles and we get into a routine!
We will not be changing what we offer for services, but due to time and project constraints we may elect to decline repair requests for certain jobs. More info can be found about the services we offer on the Computer Repair Services page!
As mentioned above, we do have the foundation of an online appointment scheduler, but in the near future we will be focused on getting set up for this new direction we chose.
We will still be partially focused on getting more listings on our eBay store. As we will no longer have an open sales floor for the foreseeable future, we will not have a need for in stock items like retro games and accessories. Local pickup will be an option added on all listings so local customers can save on shipping! (Link at bottom)
Whatever we do not put up on eBay will likely be listed in a new online store shop we will open here on our website. Due to the set up time required to look professional, it will likely not be a reality until Mid 2025 or later!
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Appointment Scheduling reminders:
Our store will not be open to the public. This means that the store remains locked at all times, and we will not be letting anyone in without an appointment. We apologize in advance, however we will have a sign posted on our door saying as much also!
As mentioned above, we will not be changing any of the services we offer, but we may elect to decline requests for certain repairs due to various reasons.
When calling to schedule an appointment, we may not always be able to answer the phone, but please leave your name, number, and type of repair that you are interested in, and we will get back to you for further appointment scheduling.
Final thoughts from AugyTek
We know that change is difficult for everyone, but the worst of it will be over as we make initial adjustments to what works, and find out what doesn’t. Our loyal customer base is why we negotiated with our new contract that although we give them most of our attention initially, we made it perfectly clear that we would not discontinue helping our local community.
The eventual goal is to split off and have a dedicated department to our new focus, and still have the small town repair shop that everyone loves and supports. There are many in-between minor and major steps toward achieving this goal. It is a marathon, not a sprint, to getting there.
We look forward to 2025, and many years beyond that, helping people still get the affordable and quality repairs that they need in the Moscow/Pullman area and surrounding cities!
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AugyTek has an eBay store! Click here to shop our eBay store now! You can find lots of items and collectibles also! Purchase from home or on the go! Local checkout and commission sales available also!
Make sure you Bookmark this site and keep checking back for updates!!